Parking & Credentialing Support Specialist

Quality Innovation, Inc.

Baltimore (MD)

In loco

USD 22.000 - 30.000

Part-time

14 giorni+

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Descrizione del lavoro

Quality Innovation inc is seeking qualified personnel to work in Parking and Credentialing Support Services with the Social Security Administration.

This contract position performs a variety of tasks related to processing and issuing parking hangtags and credentials, responds to inquiries (phone/email/in-person), and directs inquiries from SSA employees, contractors, and visitors to the appropriate individuals.

Competenze

Must be a U.S. citizen.
Fluent in spoken and written English.
Minimum one year of recent computer operator and customer service experience or related data center experience.
Excellent customer service skills with professional attitude and demeanor.
Demonstrated problem solving and time management skills.
Experience operating security systems and handling PII; basic computer skills including Word/Access/Excel/Outlook.
Strong records recording, keeping, and filing abilities.

Mansioni

Respond to inquiries by phone, email, or in person.
Resolve inquiries and direct SSA employees, contractors, and visitors appropriately.
Provide general information or assistance to SSA stakeholders.
Document, record, file, and maintain information as required by SSA.