Badging and Credentialing Clerk

GCC Technologies; Woodlawn (MD); On-site; USD 29,000 - 39,000; Full time

Job summary

GCC Technologies seeks an entry-level Badging and Credentialing Clerk I to support parking and credentialing operations, ensuring timely issuance of proper credentials for authorized personnel. You will interact with visitors, process HSPD12 credentials, and assist with data quality and office tasks under the project manager.

The role requires a High School diploma, SSA clearance, and 1–2 years of customer service; a Monday–Friday 6AM–3PM shift on-site with equal opportunity employment.

Qualifications

• High School diploma required.
• SSA suitability clearance required.
• 1–2 years of customer service experience.
• Ability to provide backup support during weekday shifts.

Responsibilities

• Greet visitors in a professional manner and verify valid identification.
• Report situations to safeguard people or property.
• Operate office equipment (fax, copier, PC, phone, scanner, shredder).
• Answer incoming calls in a businesslike manner and identify as a contractor representative.
• Create parking passes and monitor parking for proper permits; process HSPD12 credentials.

Skills

Customer service

Education

High School Diploma

Job description

GCC Technologies, founded in 1997 with headquarters in Oakland, Maryland, is a fast growing service-disabled Veteran owned Small Business and HUBZone company with an outstanding record of performance providing more effective and efficient acquisition, business process, administrative and security services to multiple federal agencies. GCC was recently ISO certified under ISO 9001:2015.

Badging and Credentialing Clerk I

This is an entry level in computer operations position. Badging clerk will have knowledge in specific parking and credentialing operations and is and must be able to communicate with customers in person, phone, email and fax. Under general direction of the project manager badging clerk will perform a variety of tasks which will include; Quality control of data and reports, office operations, and organizing, maintain, processing and distributing forms. Ensures timely issuance of proper credentials for authorized personnel. Must be capable and able to use pass and ID computer systems (SAFE). Must possess the capabilities required to support an efficient Pass and ID operation, ensuring timely issuance of proper documentation for authorized personnel.

Essential Functions

• Greet all visitors in a professional and businesslike manner, ensuring that each visitor possesses a valid identification badge or visitor badge.
• Reports situations and intervenes when possible to safeguard persons or property.
• Must be able to operate various types of office equipment such as facsimile machines, copiers, personal computers with peripheral equipment, programmable telephones, scanners and shredders.
• May be asked to answer all incoming telephone calls in a businesslike manner and identify him/herself as representing a contractor.
• Creates parking passes and monitors parking lot for proper parking permits. Processes HSPD12 credentials for all SSA staff.

Qualifications

• Requires a High School diploma,
• Must obtain and maintain SSA suitability clearance
• Current Government clearance desired
• 1 - 2 years customer service experience required.
• Ability to provide backup support during weekday shifts to fill in for vacations and absences.

Hourly rate $24.40

Shift: Monday-Friday 6AM-3PM

GCC Technologies LLC. is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action.

GCC Technologies. also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS encouraged to apply