Part-Time Parking Concierge: Guest Experience

Premium Parking; Memphis (TN); On-site; USD 22,000 - 25,000; Part time

Job summary

Premium Parking in Memphis TN is seeking a Parking Ambassador to greet guests, assist with questions, and guide vehicles to parking areas. You will help maintain safety and a welcoming atmosphere across varying shifts, ensuring smooth operations and a high-quality guest experience.

The role requires strong customer service, clear communication, and the ability to work independently in outdoor conditions. Prior parking or hospitality experience is a plus; on-site training is provided.

Qualifications

• Strong customer service and communication skills.
• Ability to stay attentive and proactive in a fast-paced environment.
• Ability to work independently while maintaining professionalism.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and help resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
• Promote a safe environment by following company procedures and reporting hazards or incidents.

Skills

Customer service

Communication

Attentiveness

Independent work

Safety awareness

Tools

Handheld devices

Job description

Premium Parking in Memphis TN is seeking a Parking Ambassador to greet guests, assist with questions, and guide vehicles to parking areas. You will help maintain safety and a welcoming atmosphere across varying shifts, ensuring smooth operations and a high-quality guest experience.

The role requires strong customer service, clear communication, and the ability to work independently in outdoor conditions. Prior parking or hospitality experience is a plus; on-site training is provided.