Part-Time PACE Referrals & Communications Coordinator

ebnhc; Revere (MA); On-site; USD 30,000 - 45,000; Part time

Job summary

NeighborHealth in Revere, MA, is seeking a PACE Referral and Communications Coordinator to deliver top-tier caller service and efficiently process referrals within the PACE program. You will schedule all external and internal appointments and transportation, coordinating with center staff to optimize resources.

The role emphasizes strong communication, critical thinking, and multitasking in a fast-paced healthcare environment.

Qualifications

• HS Diploma or GED required; associates degree preferred.
• Minimum two years of customer service experience, healthcare preferred.
• Proficient with Windows, Outlook, and EMR systems.
• Strong communication, problem solving and critical thinking abilities.

Responsibilities

• Provide the highest level of customer service to all PACE callers.
• Schedule external and internal appointments and transportation.
• Coordinate with internal teams to ensure efficient referrals and workflows.
• Maintain accurate data in scheduling and referral systems.

Skills

Strong communication skills

Good computer skills

Ability to work independently

Strong critical thinking

Education

HS Diploma/GED

Associates degree preferred

Tools

EMR

Windows/Outlook

Job description

NeighborHealth in Revere, MA, is seeking a PACE Referral and Communications Coordinator to deliver top-tier caller service and efficiently process referrals within the PACE program. You will schedule all external and internal appointments and transportation, coordinating with center staff to optimize resources.

The role emphasizes strong communication, critical thinking, and multitasking in a fast-paced healthcare environment.