Part-Time Order Center & Customer Care Associate

Bachman's Inc; Minneapolis (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

401(K) Eligible

Wellness

Employee Assistance Program (EAP)

PTO Eligible

Job summary

Bachman’s Order Center is looking for an experienced Call Center Associate to join the team. This part-time role requires accurate data entry, strong customer service, and a passion for the retail and horticulture industry.

The position offers 401(k) eligibility, wellness programs, an Employee Assistance Program (EAP), and PTO eligibility. Ideal candidate will assist customers with orders, support florists, and handle inquiries from customers and stores with professionalism.

Qualifications

• Exceptional customer service skills.
• Strong data entry and computer knowledge.
• Professional phone manner.
• Ability to prioritize.
• Dedicated follow through.
• Detail oriented.
• Solid verbal and written communication skills.
• Effective selling skills.
• Plant and flower material knowledge preferred.

Responsibilities

• Assisting customers with placing incoming orders
• Assisting other florists with orders coming into and out of our systems
• Answering calls from customers and stores pertaining to products, events, workshops, and deliveries
• Handling customer comments and complaints

Skills

Customer service

Data entry

Phone etiquette

Prioritization

Follow-through

Detail oriented

Verbal & written communication

Selling skills

Plant knowledge

Job description

Bachman’s Order Center is looking for an experienced Call Center Associate to join the team. This part-time role requires accurate data entry, strong customer service, and a passion for the retail and horticulture industry.

The position offers 401(k) eligibility, wellness programs, an Employee Assistance Program (EAP), and PTO eligibility. Ideal candidate will assist customers with orders, support florists, and handle inquiries from customers and stores with professionalism.