Part-Time Optometric Technician: Expert Eye Exams

Luxottica Group; Traverse City (MI); On-site; USD 21,000 - 30,000; Part time

Job summary

LensCrafters is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist during eye exams, maintain patient records, and assist with contact lens operations.

The role emphasizes patient care, accurate data entry, and strong communication with both patients and staff. Ideal candidates will have at least a High School diploma and solid customer service experience, with the ability to work autonomously in a fast-paced environment while

Qualifications

• Strong customer service experience (internal/external).
• Leadership and team collaboration capabilities.
• Excellent communication and listening abilities.
• Strong problem-solving and organizational skills.
• Able to manage multiple tasks in fast-paced settings.

Responsibilities

• Greet patients promptly and maintain a professional image.
• Answer phone calls in a friendly, courteous manner.
• Assist the optometrist during eye exams and prepare patients.
• Review prescriptions and patient information with care; escalate when needed.
• Be attentive to detail and maintain HIPAA-compliant records.
• Support patient retention through follow-up calls and reminders.
• Manage contact lens orders and stock in exam lanes.
• Use the CIAO system to input patient data and fees accurately.
• Maintain a clean, safe environment for staff and patients.
• Assist retail operations within patient demand when possible.

Skills

Customer service

Leadership

Communication

Problem solving

Organization

Interpersonal skills

Prioritization

Autonomy

Office environment

Basic math

Education

High School diploma or equivalent

Job description

LensCrafters is seeking a Part-Time Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist during eye exams, maintain patient records, and assist with contact lens operations.

The role emphasizes patient care, accurate data entry, and strong communication with both patients and staff. Ideal candidates will have at least a High School diploma and solid customer service experience, with the ability to work autonomously in a fast-paced environment while