Part-Time Optical Administrator

Eyefinity, Inc.; Saint Paul (MN); On-site; USD 27,552 - 41,328; Full time

Job summary

Eyefinity, Inc. is seeking an Optical Associate to deliver exceptional customer service and assist customers with eyeglasses, lenses, and frame selections in Saint Paul, Minnesota. You will perform precise measurements, recommend products, and support marketing initiatives in a retail setting.

The role emphasizes accuracy, sales results, and strong communication with customers and colleagues to ensure a positive experience and high satisfaction.

Qualifications

• Minimum 1–2 years of related experience.
• Ability to sell with sales targets.
• Experience in a retail or customer-facing setting.

Responsibilities

• Fill ophthalmic eyeglass prescriptions and fit lenses and frames.
• Recommend specific lenses, coatings, and frames to suit customer needs.
• Assist customers in frame selection and coordinate measurements with prescription.
• Measure bridge size, eye size, temple length, vertex distance, PD, and optical centers.
• Ensure accuracy in measurements, pricing, and delivery quotes.
• Maximize Managed Vision Care relationships and sales opportunities.
• Assist with marketing programs and initiatives.
• Maintain positive host relationships and customer satisfaction.

Skills

Sales skills

Customer service

Communication

Retail experience

Education

Optician licensure (state)

Job description

The basic function of the Optical Associate, Optician is to attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model.

Responsibilities

• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including evaluation of the prescription in conjunction with the customer’s visual requirements.
• Recommend specific lenses, lens coatings, and frames to suit customer needs.
• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription.
• Conduct measurements of bridge, eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools.
• Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes.
• Maximize Managed Vision Care relationships and sales opportunities through effective plan administration, local service improvements, and locally initiated plans.
• Assist with the timely implementation of approved marketing programs and initiatives.
• Ensure positive and productive host relationships through host participation, support, and satisfaction measured by patient satisfaction surveys.
• Perform other duties as assigned by the Optical Manager.

Qualifications

• State licensure or certification by a nationally recognized optician association (if required by state).
• Ability to sell through use of sales skills and accountability for sales results.
• Experience and results with a retail or customer service establishment.
• Ability to provide enthusiastic and concise communication to meet or exceed customer expectations and foster positive and results‑oriented associate, doctor, and host relationships.
• Success in store merchandising and attention to detail.
• Minimum of 1–2 years of experience in a related field.
• For remote or hybrid roles, demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Compensation

Compensation range for the role is $20.00 - $30.23. Actual pay will be determined based on experience and other job‑related factors permissible by law. Bonuses and commissions may be included.

Equal Opportunity Employment

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Unincorporated LA County Residents: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.