Part-Time Office Associate

Levin Furniture; Canton (OH); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

401K

Paid time off

Employee discount

Paid training

Growth opportunities

Job summary

Levin Furniture & Mattress in North Canton, OH is seeking a Part-Time Office Associate to perform customer service, clerical duties, and sales support. The role includes handling phones, processing payments, and entering order details in computer systems.

Flexibility to work retail hours is required, with emphasis on accuracy and strong communication. Experience in customer service or clerical work is preferred; high school diploma or GED is required.

Qualifications

• Must be flexible to work retail hours including days, evenings, weekends, holidays and events.
• Excellent verbal and written communication skills, and listening skills.
• Outstanding customer service skills.
• Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
• Retail and/or service industry experience a plus.
• Must be detail oriented and have excellent organizational and interpersonal skills.
• Experience and/or proficiency with computerized-based systems and technologies (Windows, Microsoft Office, POS Systems, etc.).
• Education: High School Diploma and/or GED equivalent.

Responsibilities

• Performs all customer service and clerical support duties including answering phones, managing counter inquiries, processing payments, and resolving customer questions.
• Ensures accurate processing of customer transactions and maintenance of records, including accounts receivable.
• Provides clerical support for sales and store staff and maintains files.
• Enters sales and order information into computer systems.
• Verifies order information, identifies discrepancies and corrects them.
• Completes documentation and processes cash balances, deliveries, and sales orders in line with guidelines.
• Completes credit applications, payments and financing paperwork.
• Communicates professionally with internal and external personnel.
• Other duties as assigned.

Skills

Customer service

Verbal and written communication

Organizational skills

Detail oriented

Experience with computerized systems

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

POS Systems

Digital devices

Job description

Career Opportunities with Levin Furniture & Mattress

Levin Furniture & Mattress is Hiring a Part-Time Office Associate in North Canton, OH!

We are located at 6229 Promier Ave NW, North Canton, OH 44720.

We’re a family-owned company with a history of caring for our employees, customers, and community! Join the Levin Team Today - Working Here Feels Like Home!

Hiring Immediately! $16/hr.

Levin Furniture & Mattress Compensation and Benefits Program Offers:

• Increased Pay Rates - Earn more at Levin
• Paid Training - A Blended Training Approach
• Growth Opportunities – Levin’s loves to promote from within
• Great Benefits – Dental, Vision Insurance, 401K, and PTO
• Generous Employee Discount
• Beautiful Showroom with Top Brands & Trends

Office Associate Job Description/Duties:

• Performs all customer service and clerical support duties; this includes answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
• Ensures productive and accurate processing of customer transactions and maintenance of all records, including accounts receivable records.
• Provides clerical support for all sales and store associates and maintains all files accurately.
• Accurately enters information regarding sales transactions and order information into computer systems.
• Verifies all information related to orders is accurate; identifies and corrects discrepancies.
• Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance with corporate guidelines.
• Completes and processes credit applications, payments and financing paperwork.
• Communicates with internal and external personnel in a professional and timely manner.
• Other duties as assigned/needed.

Skills/Requirements:

• Must have flexibility/availability to work a retail hours/scheduling; this includes days, evenings, weekends, holidays and/or special events.
• Must have excellent verbal and written communication skills, as well as listening skills.
• Must have outstanding customer service skills.
• Previous Customer Service/Clerical/Office/Administrative experience is highly preferred.
• Retail and/or service industry experience a plus.
• Must be detail oriented and have excellent organizational and interpersonal skills.
• Experience and/or proficiency with computerized-based systems and technologies, i.e. Windows, Microsoft Office, POS Systems, digital/mobile devices, etc.
• Ability to meet all physical demands and requirements of the position.
• Education: High School Diploma and/or GED Equivalent and above.

In order to provide equal employment and achievement opportunities to all individuals, employment decisions at Levin Furniture will be based on merit, qualifications, and abilities. Levin Furniture does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.