Part Time Night Auditor- HYATT REGENCY DEERFIELD

Blue Sky Hospitality Solutions; Deerfield (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Blue Sky Hospitality Solutions in Illinois seeks a Night Auditor to oversee overnight front desk operations, handle check-ins/outs, and ensure accurate nightly financial records.

You will use hotel management software to manage reservations and audits, respond to guest inquiries, and prepare shift reports for daytime staff.

Strong hospitality background and attention to detail are essential; night shift experience is a plus.

Qualifications

• Relevant hospitality and hotel operations experience preferred.
• Excellent guest service and guest relations skills.
• Proficiency with front desk procedures and multi-line phones.
• Ability to perform night audit accurately with attention to detail.
• Knowledge of hotel management systems and P.E.P. PMS is a plus.
• Strong communication and friendly demeanor.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Manage reservations, cancellations, and changes with hotel software.
• Conduct nightly audits of guest accounts.
• Handle guest inquiries and requests with a positive attitude.
• Prepare shift reports and financial summaries for handovers to daytime staff.

Skills

Hospitality experience

Customer service

Front desk procedures

Night audit

Communication skills

Tools

P.E.P. PMS software

Hotel management software

Multi-line phone systems

Job description

Full job description

Overview
Join our dynamic hospitality team as a Night Auditor, where your energetic and detail-oriented approach will ensure seamless overnight operations at our hotel. In this vital role, you will be the first point of contact during the night shift, managing guest check-ins and check-outs, maintaining accurate financial records, and providing exceptional guest services. Your enthusiasm and professionalism will help create a welcoming environment for our guests while ensuring all front desk functions run smoothly through the night.

Responsibilities

• Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently
• Manage reservations, cancellations, and modifications with accuracy using multi-line phone systems and hotel management software
• Conduct nightly audits of guest accounts, ensuring all transactions are correctly processed and recorded
• Handle guest inquiries, requests, and complaints with a positive attitude, providing exceptional customer service
• Prepare detailed shift reports, incident logs, and financial summaries to ensure smooth handovers to daytime staff

Skills

• Strong background in hospitality and hotel operations with previous hotel experience preferred
• Excellent customer service skills with a focus on guest satisfaction and guest relations
• Proficiency in front desk procedures, including multi-line phone systems and phone etiquette
• Ability to perform night audit functions accurately while maintaining attention to detail
• Knowledge of P.E.P. PMS software and hotel management systems is a plus
• Exceptional communication skills combined with a friendly demeanor to foster positive guest interactions

This role is perfect for motivated individuals passionate about hospitality who thrive during night shifts. If you enjoy working in a vibrant environment where your efforts directly impact guest experiences, we’d love to hear from you!