Part-Time Night Auditor & Front Desk — Growth & Perks

Home2 Suites Normal; Normal (IL); In loco; USD 19.000 - 28.000; Part-time

Vantaggi offerti da questo lavoro

Promote from within

Comprehensive benefits package (health

Exclusive travel discounts at hotel+fr

Wellness program

On-demand pay

Leadership development program

Diverse growth opportunities

Inclusive culture and Culture Council

Descrizione del lavoro

Superhost Hospitality's Home2 Suites Normal in Normal, IL is seeking a Part Time Night Auditor/Front Desk Agent to support overnight accounting and guest services. This role rotates three Night Auditor shifts per week plus one Front Desk shift.

You will perform nightly audits, process end-of-day transactions, assist guests, and handle check-ins and check-outs. Strong attention to detail and excellent service are required, with comfort using hotel systems.

Competenze

• Strong attention to detail and accuracy in financial records.
• Excellent customer service and communication skills.
• Ability to stay calm and resolve issues efficiently.
• Comfortable using hotel systems and accounting software.

Mansioni

• Night Auditor: Perform nightly audits to ensure accurate financial transactions and daily revenue reconciliation.
• Night Auditor: Complete end-of-day accounting processes and submit income journals.
• Night Auditor: Review and validate tax-exempt documentation.
• Night Auditor: Verify out-of-order room status.
• Night Auditor: Support accounts receivable through aging reports, collections, and client billing.
• Night Auditor: Enter accounts payable invoices accurately and in a timely manner.
• Night Auditor: Monitor security cameras and help maintain a safe and secure environment.
• Night Auditor: Respond to overnight guest concerns and emergencies.
• Front Desk Agent: Welcome guests and assist with check-ins and check-outs.
• Front Desk Agent: Handle reservations, guest inquiries, and requests.
• Front Desk Agent: Provide friendly, professional service and resolve guest concerns.
• Front Desk Agent: Process payments and maintain accurate guest records.
• Front Desk Agent: Communicate guest needs and important updates to the appropriate team members.

Conoscenze

Attention to detail

Customer service

Communication

Calm under pressure

Hotel systems

Accounting software

Reliable transportation

Overnight shifts

Descrizione del lavoro

Superhost Hospitality's Home2 Suites Normal in Normal, IL is seeking a Part Time Night Auditor/Front Desk Agent to support overnight accounting and guest services. This role rotates three Night Auditor shifts per week plus one Front Desk shift.

You will perform nightly audits, process end-of-day transactions, assist guests, and handle check-ins and check-outs. Strong attention to detail and excellent service are required, with comfort using hotel systems.