Part Time Night Auditor - AC Hotel Boston Downtown

Portland Harbor Hotel; Boston (MA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical Insurance with Company-Funded

Vision Insurance

Flexible Spending Accounts

Wide-Array of Supplemental Insurance

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for Asss

Exclusive Associate Discounts – Travel

Training and Development Programs

Job summary

AC Hotel Boston Downtown is seeking a friendly and detail-oriented Part Time Night Auditor to join our team. This overnight position balances hotel transactions, closes the day, responds to guest requests, and keeps the front desk area clean and welcoming.

Responsibilities include front desk operations during overnight hours, posting charges, balancing ledgers, running nightly close, providing excellent guest service, and maintaining knowledge of hotel policies. Hourly rate $25.00.

Qualifications

• One year of related experience, hotel preferred.
• Excellent verbal and written communications skills.
• Strong organizational skills and attention to detail.
• Superior interpersonal and customer service skills.

Responsibilities

• Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
• Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.
• Provide exceptional guest service.
• Efficiently manage the operations of the front desk, ensure check in and check out is timely.
• Warmly and professionally welcome all guests.
• Process guest check-in: confirm reservations, assign guest rooms.

Skills

Guest service

Communication skills

Organizational skills

Interpersonal skills

Job description

Part Time Night Auditor - AC Hotel Boston Downtown

Job Category: Rooms Front Office

Requisition Number: PARTT005991

• Posted : October 28, 2026
• Part-Time
• On-site

Locations

Showing 1 location

AC Hotel by Marriott Boston Downtown
225 Albany St
Boston, MA 02118, USA

Description

AC Hotel Boston Downtown, a Colwen Hotels Property, is seeking a friendly and detail-oriented Part Time Night Auditor to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area.

General Responsibilities:

• Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
• Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.
• Provide exceptional guest service.
• Efficiently manage the operations of the front desk, ensure check in and check out is timely.
• Warmly and professionally welcome all guests.
• Process guest check-in: confirm reservations, assign guest rooms.
• Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
• Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
• Maintain knowledge of hotel policies including rates, discounts, special offers, and community events.
• Ensure prompt delivery of billing to guests.
• Ensure accuracy of daily closing reports.
• Process all payment types e.g. charges, cash, checks, debit, or credit cards.
• Communicate with Lead Audit team relating to daily closing and issues.
• Discreetly handle confidential guest information.
• Ensure lobby and shared areas are neat and orderly.
• Adhere to all Colwen and brand standards.
• Maintain STRICT key controls.
• Perform other related duties as assigned.

Requirements:

• One year of related experience, hotel preferred
• Excellent verbal and written communications skills
• Strong organizational skills and attention to detail
• Superior interpersonal and customer service sills, ability to deal with difficult guests
• Familiarity with local area, ability to provide directions and maps to local attractions and destinations
• Proficient with Microsoft Office Suite and common computer software programs
• Ability to learn computer software programs and operate property management system

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Compensation

Hourly Rate: $25.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.