Part-Time Night Auditor

Noelle; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

PTO and PTO exchange

Maternity/paternity leave

Pet insurance

Company 401k plan

Student loan repayment program

Job summary

Noelle Nashville seeks a front desk/concierge-style team member to welcome guests, manage check-ins/outs, and coordinate wake-up calls and guest services. The role emphasizes accuracy in balancing accounts, resolving discrepancies, and handling inquiries with a warm, attentive approach.

As part of Makeready, the position includes a comprehensive benefits package and standards aligned with hospitality service. Equal opportunity employer committed to diverse teams and exceptional guest care.

Qualifications

• Prior experience highly preferred.
• Attention to detail is essential.
• Ability to handle multiple requests simultaneously.

Responsibilities

• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
• Balance and audit accounts for accuracy
• Identify and resolve discrepancies
• Handle requests and complaints and directing them to other team members or departments accordingly
• Answer all internal and external calls and inquiries

Skills

Attention to detail

Experience preferred

Multitasking

Job description

Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique.

Your dedication and watchful nature help others sleep well at night. This individual loves to be up at night and being an integral part of setting up the property for the day ahead. Daily duties include: providing excellent customer service to guests and keep the front desk orderly, reconciles all accounts, and processes invoices.

Requested Tasks

• Balancing the accounts from day shift
• Managing front desk activity and handling guest check-ins and check-outs
• Ensure customer satisfaction by scheduling wake-up calls and other concierge activities according to guest preference
• Balance and audit accounts for accuracy
• Identify and resolve discrepancies
• Handle requests and complaints and directing them to other team members or departments accordingly
• Answer all internal and external calls and inquiries

Requested Capabilities

• Prior experience highly preferred
• Attention to detail
• Ability to handle multiple requests simultaneously

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.