Housekeeping Supervisor

Noelle; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

PTO exchange

Medical/Dental/Vision

Maternity/Paternity Leave

Pet Insurance

401k

Student loan repayment

Job summary

Noelle in Nashville is seeking a hands-on housekeeping leader to train and coach a team, ensuring rooms and public areas meet the highest cleanliness standards. You will assign tasks, inspect rooms, and advocate for guest needs with daily accountability and a pride-driven approach.

You will partner with Front Office for timely updates, maintain carts/closets, and uphold Makeready principles while fostering an inclusive, guest-focused workplace committed to excellence.

Qualifications

• Prior experience highly preferred.
• Attention to detail.
• Guest-first mentality.
• Ability to efficiently clean multiple rooms and property areas in a timely manner.

Responsibilities

• Assign housekeeping tasks to team and inspect the work to ensure standards of cleanliness are met.
• Support Housekeeping Leadership by completing administrative tasks as requested. Creating assignments for Team Members.
• Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
• Work with and train room attendants to ensure daily tasks are completed timely and accurately.
• Inspect housekeeping carts and closets to ensure that they are properly stocked.
• Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter.
• Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.

Skills

Prior experience

Attention to detail

Guest-first mentality

Multi-room cleaning

Job description

Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique.

This leader is proud of the work performed by the housekeeping team and is not afraid to take out the white glove for verification. This person has high expectations and will not sign off on a room unless it sparkles. Their primary role is train and coach their team on checking rooms and common areas by taking pride on a daily basis to meet the operational standards and ensure that the team and guests needs are met.

Requested Tasks

• Assign housekeeping tasks to team and inspect the work to ensure standards of cleanliness are met
• Support Housekeeping Leadership by completing administrative tasks as requested. Creating assignments for Team Members
• Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
• Work with and train room attendants to ensure daily tasks are completed timely and accurately.
• Inspect housekeeping carts and closets to ensure that they are properly stocked
• Ensure cleanliness of all trash chute rooms by delegating daily assigned work to house porter
• Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.

Requested Capabilities

• Prior experience highly preferred
• Attention to detail
• Guest-first mentality
• Ability to efficiently clean multiple rooms and property areas in a timely manner

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.