Part-Time Night Audit & Guest Services Pro

Surfland Hotel; Lincoln City (OR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Medical, Dental, Vision

Job summary

Surfland Hotel in Lincoln City, OR is seeking a Part-time Night Audit Guest Service Rep. This role oversees nightly hotel operations, reconciles daily transactions, and prepares reports while ensuring guest satisfaction.

The position requires overnight availability from 11 PM to 7 AM and strong attention to detail. The ideal candidate will have excellent communication, a basic understanding of accounting principles, and proficiency with Excel and accounting software.

Qualifications

• Previous experience in a similar role preferred.
• Detail-oriented and able to review reports for errors.
• Proficiency in Microsoft Excel and other accounting software.
• Excellent communication and customer service skills.
• Able to work overnight shifts, weekends, and holidays.

Responsibilities

• Provide excellent guest service to guests throughout the night.
• Oversee the hotel's transition from one day to the next.
• Conduct nightly audits of the hotel's financial transactions.
• Prepare and distribute daily reports to management.
• Ensure accuracy of guest accounts and resolve discrepancies.
• Assist with guest check-ins and check-outs as needed.
• Respond to guest inquiries and resolve issues during the night.
• Update room statuses for operational and security reasons.
• Incident management and de-escalation per company procedures.
• Troubleshoot IT/internet/software issues as needed.

Skills

Excellent communication

Attention to detail

Accounting principles

Microsoft Excel

Customer service

Tools

Excel

Accounting software

Job description

Surfland Hotel in Lincoln City, OR is seeking a Part-time Night Audit Guest Service Rep. This role oversees nightly hotel operations, reconciles daily transactions, and prepares reports while ensuring guest satisfaction.

The position requires overnight availability from 11 PM to 7 AM and strong attention to detail. The ideal candidate will have excellent communication, a basic understanding of accounting principles, and proficiency with Excel and accounting software.