Part-Time Navigator

Undivided; United States; Remote; USD 18,000 - 21,000; Part time

Benefits offered by this job

Remote work

Flexible hours

Contractor employment

Job summary

Undivided is seeking part-time Navigators to support parents raising children with disabilities. You will work remotely with flexible hours to map out supports, including insurance, public benefits, and school resources, empowering families with information and resources.

You will build trust with clients, help identify priorities, and develop personalized action plans while coordinating care and resources through our app and meetings.

Qualifications

• Bachelor's or Master's level training is a plus.
• Experience navigating disability services systems preferred.
• Experience serving families of children with disabilities is a plus.

Responsibilities

• Develop trust and rapport with clients.
• Identify available supports for families.
• Help plan priorities and goals with families.

Skills

Critical thinking

Resourcefulness

Verbal communication

Written communication

Interpersonal skills

Data entry

Professionalism

Problem solving

Confidentiality

Mission alignment

Education

Bachelor's or master's in social work / education / human resources / counseling

Tools

Google Suite

Data tracking programs

Notion

Slack

Vimeo

Zoom

Job description

Employer: Undivided

Job Title: Part-Time Navigator

Undivided is searching for our next round of part-time Navigators to support parents raising children with disabilities. This part-time role presents an exciting opportunity to directly impact families raising children with disabilities. Navigators partner with parents to map out where they may be able to increase the supports available to them, including insurance, public benefits, and the school system. Our goal is to take away the "don't know what you don't know" aspect of parenting and empower our families raising kids with disabilities with information, resources, and support to maximize their child's potential. This position provides an opportunity to share your experience and support families while working remotely from your home with flexible work hours.

Primary Responsibilities

• Develop trust and rapport with clients
• Work with parents to identify supports that are available to them
• Work with parents to determine their priorities and goals, both short term and long term
• Work with parents to develop a personalized action plan for their family
• Support families by providing resources and guides as needed
• Facilitate monthly 45-minute Boost calls with your clients
• Communicate regularly with your clients within our app
• Attend meetings as requested by clients such as IEPs, IPPs, and Self-Determination meetings
• Support parents in the use of their account Binder to keep track of their child's providers, therapies, assessments, evaluations, IEPs, and more
• Perform a variety of administrative duties including capturing notes after client calls
• Promote and amplify Undivided 's voice, mission, and culture of inclusivity

Required Education and Experience

• At least three years of personal experience or two years of professional experience navigating systems including special education, Regional Center, Medi-Cal, IHSS, and/or CCS; parent or volunteer experience welcome.
• A minimum of one year of experience providing services to families of children with disabilities or directly to children with disabilities. Can include volunteer experience.
• Bachelor's or master's-level training in social work, education, special education, human resources, counseling, nursing, or a family support-related field is a plus.

Required Skills and Abilities

• Critical thinking skills
• Resourcefulness and flexibility
• Excellent verbal, written, and interpersonal skills
• Practical understanding of at least one key California system that Undivided clients use such as special education, Regional Center, Medi-Cal, and/or health insurance
• Ability to show warmth and appreciation of human growth at all levels and understand the process of gaining trust and credibility with individuals and families
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Ability to be professional, punctual, flexible, and reliable
• Action-oriented attitude with strong problem-solving skills
• Ability to handle sensitive information in a confidential manner
• Ability to understand, uphold, and continue working toward accomplishing the mission, strategic goals, and performance measures of the organization

Preferred Skills and Knowledge

• Computer-literate with basic knowledge of Google Suite, data tracking programs, Notion, Slack, Vimeo, Zoom, etc.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

Pay Type: Contractor Employment Indicator: 15-40 hours per week as needed Hiring Rate: $25 an hour (with opportunities for growth) Seniority Level: Mid-level Location: Headquarters is in Los Angeles area; Navigators work remotely

Originally posted on Himalayas