Part-Time Museum Guard & Frontline Visitor Experience

Trustees of Mount Holyoke College; United States; On-site; USD 347,000 - 494,000; Part time

Job summary

Mount Holyoke College is seeking a part-time Museum Guard to patrol galleries and protect the collection during public hours. The role requires attentiveness to visitor interactions with exhibits and quick, calm responses to emergencies, with staff ready to assist during events and tours.

The position is in-person with a schedule including Tuesdays through Fridays 11am–5pm and Saturdays–Sundays 1–5pm, with additional hours for special events. Mount Holyoke is an Equal Opportunity Employer.

Responsibilities

• Performs security patrols of Art Museum galleries when open to the public and follows established opening and closing procedures to protect the collection, an important and valuable MHC resource
• Remains alert and observant in monitoring visitor interaction with objects on exhibit or displayed for class visits
• Recognizes emergencies and responds quickly and calmly, applying sound judgment and notifying Public Safety in situations including fire (alarms); medical or physical accident; environmental changes; art damage; suspicious behavior; vandalism; theft
• Serves as frontline Museum staff for visitor experience that is welcoming and inclusive
• Provides a high level of customer service during interactions with all visitors.
• Understands the mission of the Museum and aligns performance and actions with diversity, equity, inclusion, and accessibility principles and those of the College’s anti-racist action plan

Job description

Mount Holyoke College is seeking a part-time Museum Guard to patrol galleries and protect the collection during public hours. The role requires attentiveness to visitor interactions with exhibits and quick, calm responses to emergencies, with staff ready to assist during events and tours.

The position is in-person with a schedule including Tuesdays through Fridays 11am–5pm and Saturdays–Sundays 1–5pm, with additional hours for special events. Mount Holyoke is an Equal Opportunity Employer.