Part-Time Multichannel Customer Support Specialist

Domino's; Highland Springs (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Domino's in Highland Springs, VA is seeking a friendly Customer Service Representative to join our store team. You will handle inquiries, process orders, and provide accurate information to customers.

This part-time role requires strong communication, multitasking, and a patient, empathetic attitude. Training is provided to ensure high-quality service and a positive customer experience.

Qualifications

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Patient and empathetic approach to customer interactions.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner.
• Assist customers with product information, order processing, and account management.
• Identify and elevate complex issues to appropriate departments when necessary.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to ensure consistent, high-quality customer experiences.
• Stay updated on company products, services, and policies to provide accurate information.
• Participate in ongoing training and development programs to enhance customer service skills.

Skills

Excellent communication

Multitasking

Empathy

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Computers and telephones

Job description

Domino's in Highland Springs, VA is seeking a friendly Customer Service Representative to join our store team. You will handle inquiries, process orders, and provide accurate information to customers.

This part-time role requires strong communication, multitasking, and a patient, empathetic attitude. Training is provided to ensure high-quality service and a positive customer experience.