Part-Time Mental Health Front Desk Specialist

The Lorenz Clinic; Victoria (MN); On-site; USD 20,664 - 27,552; Part time

Job summary

The Lorenz Clinic in Minnesota is seeking a Mental Health Receptionist for one of our outpatient locations. This part-time role (16 hours per week) focuses on front desk coverage, scheduling, billing support, and welcoming clients and families.

You will interact with patients and staff, maintain confidentiality, and support HIPAA compliant operations. The position offers steady hours and a meaningful, mission-driven environment within a community mental health setting.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in psychology, social work, business, or related field preferred.
• Minimum 1 year of experience in medical or mental health reception or administrative support.
• Clean criminal background check (as required by law).

Responsibilities

• Front desk coverage, greet visitors, and answer general inquiries.
• Schedule patients using the EHR system.
• Handle billing support and collect payments.
• Maintain welcoming reception and lobby area.
• Coordinate with clinicians and staff; triage questions about procedures.
• Assist onboarding tasks for new hires and site operations.
• Occasional site errands; mileage reimbursement.

Skills

Excellent verbal and written comms

Strong interpersonal boundaries

Reliability and self-direction

Confidential information handling

HIPAA compliance readiness

Education

High School Diploma or GED

Bachelor's degree in psychology, social work, business, or related field preferred

Tools

EHR system

Job description

The Lorenz Clinic in Minnesota is seeking a Mental Health Receptionist for one of our outpatient locations. This part-time role (16 hours per week) focuses on front desk coverage, scheduling, billing support, and welcoming clients and families.

You will interact with patients and staff, maintain confidentiality, and support HIPAA compliant operations. The position offers steady hours and a meaningful, mission-driven environment within a community mental health setting.