Part-Time Member Services Rep — Growth & Perks (Weekend)

Planet Fitness; Baltimore (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Growth opportunities over 90% of our管理

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners, the Planet Fitness franchise, is seeking a part-time Customer Service Representative in Baltimore, MD 21230. Starting at $15 per hour, this role includes Saturday and Sunday 1:00PM–7:15PM, with hourly increases at 180 days, 1 year and every 6 months after the first year.

You will greet members, answer phones, sign up new members, process purchases at the POS, promote fitness classes, and maintain a clean, welcoming club environment.

Qualifications

• Customer service experience
• High school diploma/GED equivalent preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent preferred

Job description

National Fitness Partners, the Planet Fitness franchise, is seeking a part-time Customer Service Representative in Baltimore, MD 21230. Starting at $15 per hour, this role includes Saturday and Sunday 1:00PM–7:15PM, with hourly increases at 180 days, 1 year and every 6 months after the first year.

You will greet members, answer phones, sign up new members, process purchases at the POS, promote fitness classes, and maintain a clean, welcoming club environment.