Part-Time Member Experience Specialist

National Fitness Partners; Rockingham (NC); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

National Fitness Partners in North Carolina is hiring a Part-Time Customer Service Representative starting at $11 per hour, with weekend and weeknight availability. Hourly increases occur at milestones after the first year.

As the largest Planet Fitness franchise, we serve over a million members across 200+ clubs nationwide, delivering a Judgement Free experience. You will answer phones, greet members, log amenities, and promote our fitness classes.

Qualifications

• Customer service mindset
• Friendly and professional phone etiquette

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote fitness instruction classes to active and new members
• Provide a clean, sanitized and safe club environment

Job description

National Fitness Partners in North Carolina is hiring a Part-Time Customer Service Representative starting at $11 per hour, with weekend and weeknight availability. Hourly increases occur at milestones after the first year.

As the largest Planet Fitness franchise, we serve over a million members across 200+ clubs nationwide, delivering a Judgement Free experience. You will answer phones, greet members, log amenities, and promote our fitness classes.