Part-Time Member Service Specialist

Apple-Federal-Credit-Union; Winchester (VA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with employer match

Paid time off and 11 paid federal holi

Tuition reimbursement and ongoing培训

Job summary

Apple Federal Credit Union is seeking a Part-Time MSR I at the Winchester branch to assist members with their financial transactions, including deposits, withdrawals and loan payments. You will balance cash, post transactions, and maintain member records while delivering friendly service.

The role emphasizes cross-selling credit union services, handling routine inquiries, and supporting a team-focused environment with opportunities for growth and training.

Qualifications

• Experience - One year to three years of similar or related experience.
• Education - A high school education or GED.
• Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Responsibilities

• Receives and processes customer financial transactions, including deposits, withdrawals and loan payments; sells money orders and travelers checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions.
• Post transactions to member accounts and maintain member records.
• Welcomes members and provides routine information concerning services and directs member to appropriate department for specific information and service.
• Cross-sells Credit Union services.
• Performs a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Other duties as assigned.

Skills

Cash handling

Customer service

Interpersonal skills

Attention to detail

Sales referrals

Education

High school diploma or GED

Tools

Ten-key calculator

Job description

Apple Federal Credit Union is seeking a Part-Time MSR I at the Winchester branch to assist members with their financial transactions, including deposits, withdrawals and loan payments. You will balance cash, post transactions, and maintain member records while delivering friendly service.

The role emphasizes cross-selling credit union services, handling routine inquiries, and supporting a team-focused environment with opportunities for growth and training.