Part-Time Member Experience Specialist — Open Availability

National Fitness Partners; Thomasville (NC); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Growth opportunities

Paid time off

Shift differential pay

Employee assistance program

Black Card membership

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is seeking a Part-Time Customer Service Representative starting at $11 per hour. We offer growth opportunities, shift-differential pay for select shifts, PTO, and an employee assistance program.

Responsibilities include answering phones warmly, greeting members, signing up and touring new members, logging amenities, answering questions, processing POS purchases, promoting PE@PF classes, and keeping the club clean, sanitized, and

Qualifications

• Excellent customer service and communication skills.
• Willingness to learn and work flexible shifts.
• Ability to work in a fast-paced gym environment.

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Skills

Customer service

Phone etiquette

Communication skills

Flexibility

Tools

POS system

Job description

National Fitness Partners, the largest Planet Fitness franchise, is seeking a Part-Time Customer Service Representative starting at $11 per hour. We offer growth opportunities, shift-differential pay for select shifts, PTO, and an employee assistance program.

Responsibilities include answering phones warmly, greeting members, signing up and touring new members, logging amenities, answering questions, processing POS purchases, promoting PE@PF classes, and keeping the club clean, sanitized, and