Part-Time Customer Service Pro — Growth & Free Membership

National Fitness Partners; Berwyn (PA); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Growth Opportunities

Competitive pay

Shift-differential pay

PTO

Employee Assistance Program

Black Card Membership

Job summary

National Fitness Partners is seeking a Customer Service Representative to join our Planet Fitness club team. The part-time role offers a starting wage of $11 per hour with scheduled hours on Fridays 9am-5pm, Saturdays 7am-1pm, and Sundays 7am-1pm, plus future hourly increases at defined anniversaries.

Responsibilities include answering calls, greeting and signing up members, processing purchases, promoting PE@PF classes, and maintaining a clean, safe environment.

Qualifications

• Strong customer service aptitude.
• Ability to use a point-of-sale (POS) system.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized and safe club environment.

Job description

National Fitness Partners is seeking a Customer Service Representative to join our Planet Fitness club team. The part-time role offers a starting wage of $11 per hour with scheduled hours on Fridays 9am-5pm, Saturdays 7am-1pm, and Sundays 7am-1pm, plus future hourly increases at defined anniversaries.

Responsibilities include answering calls, greeting and signing up members, processing purchases, promoting PE@PF classes, and maintaining a clean, safe environment.