Part-Time Member Experience & Operations Aide

Court 16; City of Yonkers (NY); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Part-time

Hands-on experience

Growth opportunities

Supportive team

Job summary

Court 16 in Yonkers is seeking a Part-Time Operations Assistant to support member services, facility upkeep, sales, inventory management, product knowledge, and program facilitation. You will assist management and coaching teams to ensure every guest has a valuable, welcoming experience and grow in the sports industry.

This role is ideal for someone with admin and customer service experience, who is highly organized, and comfortable working with families.

Qualifications

• Experience in customer service, administration, or hospitality.
• Friendly, reliable, and able to maintain a calm, professional demeanor.
• Comfortable interacting with children and their families.
• Highly organized and detail-oriented, with strong communication skills.
• Able to take initiative and work both independently and as part of a team.
• Familiarity with MINDBODY or other CRM/scheduling platforms is a plus.

Responsibilities

• Welcome members/guests by greeting them and answering questions or handling requests.
• Direct calls and phone inquiries appropriately.
• Serve as source of information for all club services, and proactively promote them.
• Maintain a clean and professional environment at the check in desk at all times.
• Responsible for logging and storing all lost-found items turned in at desk.
• Periodically check bathrooms, bar for cleanliness.
• Work Movie Night and occasional Special Event support.
• Responsible for administering all check in, picture taking of the member base daily.
• Check members and guests in and out using MINDBODY.
• Ensure the vending machine is appropriately stocked.
• Complete necessary guest registration paperwork as required as well as enrollment forms.
• Maintain inventory of overall supplies.

Skills

Customer service

Administration

Hospitality

Organized

Communication

MINDBODY knowledge

Tools

MINDBODY

CRM/scheduling platforms

Job description

Court 16 in Yonkers is seeking a Part-Time Operations Assistant to support member services, facility upkeep, sales, inventory management, product knowledge, and program facilitation. You will assist management and coaching teams to ensure every guest has a valuable, welcoming experience and grow in the sports industry.

This role is ideal for someone with admin and customer service experience, who is highly organized, and comfortable working with families.