Part-Time Operations & Guest Services Associate

Court 16; New York (NY); On-site; USD 22,730 - 32,373; Part time

Job summary

Court 16 in New York is seeking a part-time Operations Assistant to support member services, facility upkeep, inventory, and program facilitation. You’ll work with management and coaching teams to ensure a welcoming, high-quality experience for every guest.

Ideal candidates have administrative and customer service experience, are organized and proactive, and enjoy a fast-paced sports environment. The schedule is shift-based and includes evenings and weekends.

Qualifications

• Experience in customer service, administration, or hospitality.
• Friendly, reliable, and able to maintain a calm, professional demeanor.
• Comfortable interacting with children and their families.
• Highly organized and detail-oriented, with strong communication skills.
• Able to take initiative and work both independently and as part of a team.

Responsibilities

• Welcome members/guests and answer questions or handle requests.
• Direct calls and phone inquiries appropriately.
• Promote club services and log all lost-n-found items.
• Check in/out members using MINDBODY and maintain check-in desk area.
• Maintain clothing/shoe inventory and ensure workspace is tidy.

Skills

Customer service

Administration

Hospitality

Communication skills

Organizational skills

Teamwork

MINDBODY familiarity

Tools

MINDBODY

CRM platforms

Job description

Court 16 in New York is seeking a part-time Operations Assistant to support member services, facility upkeep, inventory, and program facilitation. You’ll work with management and coaching teams to ensure a welcoming, high-quality experience for every guest.

Ideal candidates have administrative and customer service experience, are organized and proactive, and enjoy a fast-paced sports environment. The schedule is shift-based and includes evenings and weekends.