Part-Time Member Experience Associate

Planet Fitness; Indianapolis (IN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Growth opportunities and advancement

PTO (paid time off)

Employee Assistance Program

Free Planet Fitness Black Card

Shift-differential pay

Job summary

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative for Planet Fitness clubs. Starting wage is $12.00 per hour with increases at 180 days, 1 year and every 6 months thereafter.

You will greet members, assist sign-ups, log amenities, answer questions, and process sales at the POS while promoting PE@PF classes. Weekend opening shifts (Saturdays and Sundays) are required with possible additional shifts based on club needs.

Qualifications

• Customer service experience is preferred and prior guest/member interactions are a plus.
• Must be 18 years or older and able to work opening shifts on weekends.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Greet members, sign up new members, give tours, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Answer phones using a friendly tone and information script.
• Process beverage or merchandise sales at the POS.
• Promote fitness instruction classes to members and guests.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service

Education

High school diploma/GED

Tools

POS system

Basic computer skills

Job description

National Fitness Partners, the largest Planet Fitness franchise, is hiring a part-time Customer Service Representative for Planet Fitness clubs. Starting wage is $12.00 per hour with increases at 180 days, 1 year and every 6 months thereafter.

You will greet members, assist sign-ups, log amenities, answer questions, and process sales at the POS while promoting PE@PF classes. Weekend opening shifts (Saturdays and Sundays) are required with possible additional shifts based on club needs.