Part-Time Medical Scheduler & Patient Access Pro

HealthGrades Analytics; McKinney (TX); On-site; USD 26,000 - 29,000; Part time

Job summary

HealthGrades Analytics is seeking a part-time Customer Service Rep with Medical Scheduling skills to support our McKinney, TX and DFW area clinics. The role focuses on patient scheduling and accurate data entry using EMR systems.

Candidates should have strong interpersonal skills, excellent computer abilities, and experience with EMR platforms such as Epic, ECW, and Athena, while upholding HIPAA guidelines and a patient-first approach.

Qualifications

• Experience with EMR systems (Epic, ECW, Athena).
• Excellent communication and professional attitude.
• Ability to meet scheduling goals and work in a healthcare setting.

Responsibilities

• Make outbound calls and take inbound calls.
• Ensure accurate demographic and insurance information on file.
• Schedule patients for advanced physical exams.
• Assist patients with scheduling appointments.
• Call on campaigns to schedule.
• Meet weekly and monthly scheduling goals.
• Proactively implement scheduling processes.
• Answer patient questions to reduce anxiety and improve comfort.
• Update patient records.
• Follow HIPAA regulations.

Skills

Customer service

Medical scheduling

Interpersonal communication

HIPAA compliance

Goal-oriented

Tools

Epic EMR

ECW EMR

Athena EMR

Job description

HealthGrades Analytics is seeking a part-time Customer Service Rep with Medical Scheduling skills to support our McKinney, TX and DFW area clinics. The role focuses on patient scheduling and accurate data entry using EMR systems.

Candidates should have strong interpersonal skills, excellent computer abilities, and experience with EMR platforms such as Epic, ECW, and Athena, while upholding HIPAA guidelines and a patient-first approach.