Part-Time Medical Appointment Scheduler

Caban Resources; Shiloh (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Caban Resources is seeking a Medical Appointment Clerk to schedule and manage patient appointments in government computer systems. The role involves handling calls, secure messages, and coordinating with PCM for access to care windows.

The ideal candidate will have at least 6 months of medical office scheduling experience, strong English communication skills, and proficiency with standard office equipment. Duties include maintaining schedules, validating DEERS eligibility, and supporting

Qualifications

• Fully qualified typist with minimum 50 WPM.
• Clear spoken and written English.
• Experience using standard office equipment (PCs, copiers, fax, phones).
• Good medical ethics, telephone etiquette and customer service.

Responsibilities

• Schedules medical appointments in CHCS/AHLTA/MHS GENESIS or equivalent government systems.
• Verified patient eligibility (DEERS) when booking appointments.
• Reschedules, cancels and confirms appointments via calls or secure messaging.
• Maintains accurate appointment logs and patient data.
• Pulls and reviews medical records for upcoming visits.
• Notifies patients with appointment instructions and reminders.
• Coordinates referrals for specialty care when needed.
• Ensures prospective patients are properly registered in the system.
• Communicates with PCM and clinic staff to manage access to care times.
• Assists with notices for reminders, no-shows or schedule changes.

Skills

Typing 50 WPM

English proficiency

Customer service

Office equipment

Education

High school diploma or GED

Job description

Caban Resources is seeking a Medical Appointment Clerk to schedule and manage patient appointments in government computer systems. The role involves handling calls, secure messages, and coordinating with PCM for access to care windows.

The ideal candidate will have at least 6 months of medical office scheduling experience, strong English communication skills, and proficiency with standard office equipment. Duties include maintaining schedules, validating DEERS eligibility, and supporting