Part-Time Manager in Training — Retail Ops & Service

Hibbett; Wilmington (DE); On-site; USD 16,531 - 20,664; Full time

Job summary

Hibbett I City Gear in Charlotte, NC is seeking a Manager in Training to assist the Store Manager with daily store operations, merchandising, inventory, and customer service excellence. You will be knowledgeable across departments, promote sales, lead by example during peak periods, and be prepared to assume Store Manager responsibilities in their absence, while maintaining policies and internal controls.

Candidates should have 1–3 years retail experience, outstanding interpersonal skills, and

Qualifications

• 1-3 years of customer service experience.
• Experience in retail footwear/apparel preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail.
• Team-player with a focus on outstanding customer service.

Responsibilities

• Assist Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department's responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager's responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all policies, procedures, and standards as listed in manuals.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures.

Skills

Customer service

Interpersonal skills

Team leadership

Attention to detail

Multitasking

Communication

Job description

Hibbett I City Gear in Charlotte, NC is seeking a Manager in Training to assist the Store Manager with daily store operations, merchandising, inventory, and customer service excellence. You will be knowledgeable across departments, promote sales, lead by example during peak periods, and be prepared to assume Store Manager responsibilities in their absence, while maintaining policies and internal controls.

Candidates should have 1–3 years retail experience, outstanding interpersonal skills, and