Part Time - Maintenance Repair - MFHAM

IHG Hotels & Resorts; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401k

Job summary

IHG Hotels & Resorts is seeking a Maintenance Repair representative to ensure hotel maintenance quality and safety standards are met. The role requires responding to guest needs, performing repairs, and coordinating with the team to keep rooms and public areas well-maintained.

You'll handle routine maintenance, follow preventative schedules, and help create a welcoming environment for guests. The position may involve varied shifts, weekends, and holidays in a fast-paced hotel setting.

Qualifications

• At least one year of maintenance or repair experience.
• High school diploma or related vocational training.
• Familiar with Microsoft Office, building management software, or reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.

Responsibilities

• Keep hotel operations running smoothly and maintain safety standards.
• Repair or replace items around the hotel and refurbish guest rooms.
• Organize supplies and ensure equipment is ready for the next day.
• Follow safety guidelines and report incidents or unsafe equipment.
• Maintain cleanliness and safety of areas inside and outside the hotel.
• Adhere to preventive maintenance schedule and seek improvements.
• Be friendly and helpful to guests.
• Notify supervisor about low supplies and updates.

Skills

Maintenance experience

Strong communication

Shift flexibility

Customer service

Education

High school diploma or vocational training

Tools

Microsoft Office

HotSos

Opera

Lutron

Bartech

Inncom

Job description

Performance general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.

Your Day to Day -

• Keeping our hotel running smoothly is vital to our guest's experience – as Maintenance Repair representative, you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride.
• Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well.
• Organize supplied and make sure equipment is ready for the next day.
• Live up to high standards – follow guidelines and tell your supervisor about any incidents, dangerous conditions, or unsafe equipment.
• Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool.
• Always keep an eye out for improvements – follow the preventative maintenance calendar and always keep everything working and efficient.
• Be a friendly face and helping hand to our guests.
• Keep your supervisor or duty manager in the loop and tell them about any low running supplies.
• Look smart and approachable in your uniform.
• Be ready to take on extra duties as and when the team needs you.

What We Need From You -

• In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.
• Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.
• Experience – you'll have at least one year of maintenance or repair work under your belt.
• A high school diploma or related vocational training.
• You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
• On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics, and preventative maintenance procedures.
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal.
• Fitness – you'll be on your feed most of the day and will need to bend and kneel a lot.
• Compliance – as well as meeting local laws on food handling and service alcohol, you'll be above the minimum age required and fluent in the local language.
• Great communication skills, you'll be warm, welcoming, and easy to talk to.

The hourly pay range for this role is $20.00 t0 $22.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We need people like you to make a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
• EEO Is The Law - for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please refer to our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.