Tradesperson/Engineer

IHG Hotels & Resorts; San Diego (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

InterContinental Hotels & Resorts is seeking a diligent maintenance professional to perform general upkeep ensuring quality and safety standards across the hotel. You will support security duties and protect guests, staff, and assets while maintaining equipment and facilities to a high standard.

Key tasks include timely work completion, tool and supplies management, and safe, organized facilities areas with attention to detail. Night/weekend work may be required as part of the role.

Qualifications

• Two years of general maintenance experience preferred.
• Fluency in job related English, both verbal and non-verbal.
• Work and perform job functions with minimal supervision.
• Work cohesively with co-workers as part of a team.
• Be well organized and follow instructions.
• Be computer literate and able to use HotSOS, email, and other computer programs used within the department.

Responsibilities

• Perform all work in a timely manner.
• Ensure the security, care of tools, equipment, and supplies assigned to you.
• Keep all Facilities areas clean and safe.
• Problem solving, reasoning, organizational abilities are used often.
• May be required to work nights, weekends, and/or holidays.

Skills

General maintenance experience

English fluency

Teamwork

Ability to work nights weekends

Self-motivation

Education

High school diploma or equivalent vocational training

Tools

HotSOS

Email & dept. software

Job description

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Job Overview

Perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained along with hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets.

Duties and Responsibilities

• Preform all work in a timely manner.
• Ensure the security, care of tools, equipment, and supplies assigned to you.
• Keep all Facilities areas clean and safe.
• Problem solving, reasoning, organizational abilities are used often.
• May be required to work nights, weekends, and/or holidays.

Qualifications And Requirements

• Two years of general maintenance experience preferred.
• High school graduate or equivalent vocational training.
• Fluency in job related English, both verbal and non-verbal.
• Work and perform job functions with minimal supervision.
• Work cohesively with co-workers as part of a team.
• Be well organized and follow instructions.
• Be computer literate and able to use HotSOS, email, and other computer programs used within the department.
• Skilled in use of hand and power tools.
• Focus attention on details and report any deficiencies.
• Prioritize tasks and comply with deadlines for work assignments.
• Be a clear thinker and perform well under pressure work assignments.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Exert physical effort in transporting equipment up to 75 pounds.
• Endure various physical movements throughout the work areas.
• Reach 6’ 8” feet/inches.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas.
• Make rounds and check all mechanical spaces, running equipment / machinery once per shift noting and reporting any deficiencies to the Chief Engineer or Director of Facilities.
• Perform general repairs and preventative maintenance as needed both rooms and equipment.
• Check fire control panel and fire pump o
• Check Emergency Generator once per shift.
• Check for any daily assigned projects and complete in a timely manner.
• Respond to complaints or problems from guests or other departments in a timely manner;
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Receive daily work assignments from Chief Engineer / Director of Facilities as directed or via HotSOS and close out in a timely manner.
• Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
• Conduct routine inspections of premises and equipment
• Repair machines, equipment or structures as necessary, including telephones, TV’s.
• Be first responder for TV, and phone complaints.
• Make rounds checking all areas of the facility reporting any mechanical, security, or safety concerns.
• Assist other hotel team members as instructed by Chief Engineer or Director of Facilities.
• Safely handle chemicals for designated use as per Safety Data Sheets.
• Ensure security of all spaces and any assigned keys.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their Manager.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Important information:

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.