Maintenance Representative

IHG Hotels & Resorts; Seattle (WA); On-site; USD 29,000 - 34,000; Full time

Job summary

IHG Hotels & Resorts is seeking a Maintenance Representative to help keep our Seattle-area hotel running smoothly and safely. You will repair, replace, and refurbish items around the property, ensuring clean, well‑maintained spaces for guests and staff.

Ideal candidates have at least one year of maintenance or repair experience, a high school diploma or related vocational training, and familiarity with common hospitality software and basic plumbing/electrical skills.

Qualifications

• At least one year of maintenance or repair experience.
• High school diploma or related vocational training.
• Familiar with Microsoft Office and a building management program or reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.
• Knowledge of basic plumbing, electrics and preventative maintenance procedures.

Responsibilities

• Repairing, replacing and refurbishing items around the hotel.
• Ensuring the safety and cleanliness of areas inside and outside of the hotel.
• Following the preventative maintenance calendar and seeking ways to improve guest experiences.
• Keeping the supervisor or duty manager informed about supply levels.
• Being ready to take on extra duties when the team needs you.

Skills

Maintenance experience

Communication

Fluent English

Education

High school diploma or vocational training

CPO certification

Tools

Microsoft Office

Building management software

HotSos

Opera

Lutron

Bartech

Inncom

Job description

We go above and beyond to keep our guests’ experiences on track. If you can fix it for our hotel to run smoothly, you could be the perfect match for our new Maintenance Representative role.

Your Day-to-Day:

• Repairing, relacing and refurbishing items around the hotel
• Taking responsibility for the safety and cleanliness of areas inside and outside of the hotel
• Following the preventative maintenance calendar and looking for new ways to improve our guests’ experiences
• Keeping your supervisor or duty manager in the loop with supply levels
• Being ready to step up and take on extra duties when the team needs you

What We Need from You:

• You’ll have at least one year of maintenance or repair work under your belt
• A high school diploma or related vocational training
• You’ll be familiar with Microsoft Office, a building management program and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom
• On top of building equipment and hand tools, you’ll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures
• CPO certification – if the hotel has a pool, a Certified Pool Operator license would be ideal
• A reasonable level of fitness – you’ll be on your feet most of the day, and will need to bend and kneel a lot
• As well as meeting local laws on food handling and serving alcohol, you’ll be above the minimum age required and fluent in the local language
• Great communication skills, you’ll be warm, welcoming and easy to talk to

What you can expect from us:

The hourly rate for this role is $21.30 to $25.00. We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

EVEN Hotels is where hospitality meets wellness.

At Even Hotels, wellness is built in. We strive to help guests stay well and happy when they're away from home. Each hotel has an elite team of guest focused and wellness-savvy staff, who are ready to be an advocate of the brand and bring a personal touch. Energetic and friendly? You'll thrive at EVEN.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.