Part-Time Mailroom/Medical Records Assistant

CHC; Akron (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

32 paid days off per year

Referral Bonuses

403(b) Retirement Plan with company 1+

Licensure fee reimbursement

Training opportunities

Employee assistance program

Medical, dental & vision benefits (30+

Job summary

CHC Akron is seeking a part-time Mailroom/Medical Records Assistant to support daily operations. The role runs 18 hours per week across three 6-hour days (Mon, Wed, Fri) from 10:00 AM to 4:00 PM.

Key duties include processing mail, assisting with medical records requests, and maintaining patient files and phone coverage. Requires a high school diploma and ability to lift up to 20 pounds. Ohio driver’s license and strong organizational skills preferred.

Qualifications

• High school diploma or equivalent.
• Ability to stand and remain active for the scheduled shift.
• Ability to lift and carry up to 20 pounds.
• Ability to bend, squat, crouch, kneel, reach above shoulder level, and push/pull as needed.
• Valid Ohio driver's license and an insurable driving record.
• Knowledge of modern office practices, procedures, and equipment.
• Basic knowledge of business English, spelling, and arithmetic.
• Ability to follow detailed oral and written instructions.
• Strong organizational skills and attention to detail.

Responsibilities

• Process incoming mail by sorting, dating, and distributing mail to multiple CHC buildings.
• Process outgoing mail, including stamping and preparing items for mailing.
• Copy materials for CHC staff and prepare informational packets as needed.
• Assist with processing requests for medical records and related information.
• Prepare and forward requested medical record information to referral sources and outside agencies in accordance with agency procedures.
• Document information provided by telephone and maintain appropriate records in patient charts.
• Assist with answering the agency's main incoming telephone line and direct calls to the appropriate staff member or department.
• Maintain patient files by filing pertinent information alphabetically, chronologically, or according to established procedures.

Skills

Organizational skills

Attention to detail

Communication

Basic business English

Education

High school diploma or equivalent

Tools

Office equipment

Job description

CHC is a nonprofit social service agency serving the Akron area. Our mission is to treat, inspire, support, and empower individuals and families impacted by addiction. Since 1974, CHC has been a critical part of Ohio's efforts to prevent and treat substance use disorders.

We are currently seeking a Mailroom/Medical Records Assistant to support the day-to-day operations of our agency. This is a part-time position working 18 hours per week, three 6-hour days: Monday, Wednesday & Friday | 10:00 AM - 4:00 PM.

Key Responsibilities

• Process incoming mail by sorting, dating, and distributing mail to multiple CHC buildings.
• Process outgoing mail, including stamping and preparing items for mailing.
• Copy materials for CHC staff and prepare informational packets as needed.
• Assist with processing requests for medical records and related information.
• Prepare and forward requested medical record information to referral sources and outside agencies in accordance with agency procedures.
• Document information provided by telephone and maintain appropriate records in patient charts.
• Assist with answering the agency's main incoming telephone line and direct calls to the appropriate staff member or department.
• Maintain patient files by filing pertinent information alphabetically, chronologically, or according to established procedures.

Minimum Qualifications

• High school diploma or equivalent.
• Ability to stand and remain active for the duration of the scheduled shift.
• Ability to lift and carry up to 20 pounds.
• Ability to bend, squat, crouch, kneel, reach above shoulder level, and push/pull as needed to perform job duties.
• Valid Ohio driver's license and an insurable driving record.
• Knowledge of modern office practices, procedures, and equipment.
• Basic knowledge of business English, spelling, and arithmetic.
• Ability to follow detailed oral and written instructions.
• Strong organizational skills and attention to detail.

Why You'll Love Working at CHC

• 32 paid days off per year - including holidays, vacation, personal, and sick time!
• Referral Bonuses
• 403(b) Retirement Plan with company match after one year
• Professional Licensure Fee Reimbursement
• Company-sponsored Training Opportunities based on position
• Employee Assistance Program including health management, family support, and financial advice/assistance
• Medical, Dental & Vision Benefits available to employees working 30+ hours per week

CHC is an Equal Opportunity Employer and Provider of Services.