Part-Time Luxury Retail: Sales & Support Pro

rag & bone, Inc.; Town of Woodbury (NY); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Clothing Allowance

Generous Employee Discount

401k

Job summary

rag & bone, Inc. in New York is seeking a Part-time Sales Support Associate to help both back-of-house and front-of-house operations.

You will unpack shipments, organize the stock room, answer phones, and ensure smooth product flow while delivering a best-in-class customer experience. You will greet customers, assist with POS, repairs, and alterations, and collaborate with store teams to maintain brand standards.

Qualifications

• 1-3 years of retail experience in premium, contemporary, or luxury environments.
• Proven ability to achieve individual sales goals and contribute to team performance.
• Skilled in clienteling, including building and maintaining a loyal customer base.
• Ability to provide a personalized customer experience through styling, product knowledge and brand storytelling.

Responsibilities

• Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service.
• Assist with inventory and stock management
• Ensure maximization of storage and capacity in all product and supply categories
• Assist with the investigation and rectification of inventory discrepancies
• Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts
• Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes
• Have proper understanding of BOH/FOH IT systems, including POS transaction
• Meet store and metric goals
• Ensure brand mission is brought to life and introduced to everyone that walks into our store
• Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed
• Maintain a knowledge and understanding of all policies and procedures
• Consistently act within the core values of rag & bone
• Identify opportunities to support the team in delivering best in class customer service
• Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere

Skills

Retail experience

Clienteling

Product knowledge

Brand storytelling

Flexibility schedule

Job description

rag & bone, Inc. in New York is seeking a Part-time Sales Support Associate to help both back-of-house and front-of-house operations.

You will unpack shipments, organize the stock room, answer phones, and ensure smooth product flow while delivering a best-in-class customer experience. You will greet customers, assist with POS, repairs, and alterations, and collaborate with store teams to maintain brand standards.