Part-Time Luxury Front Desk Receptionist – Guest Experience

Frank Darling; New York (NY); On-site; USD 28,000 - 34,000; Part time

Job summary

Frank Darling in Tribeca is seeking a part-time Front Desk Receptionist to welcome clients and set a luxury, five-star tone from the moment you greet them. You will manage check-ins, seating, and beverages, assist with appointments, and help maintain a polished showroom.

The role requires detail orientation, empathy, and tech comfort in a fast-paced, high-touch environment. Studio hours are 10am–6pm, Friday through Sunday, with on-site duties in our Tribeca studio and a competitive hourly salary

Qualifications

• Experience in a front-desk or customer-facing role.
• Strong interpersonal and communication skills.
• Ability to stay organized in a fast-paced luxury environment.
• Comfort with basic computer tasks and reservation systems.

Responsibilities

• Buzzing customers into building
• Greeting customers at front desk and checking them in
• Seating customers and notify Sales of location
• Offering beverage of choice
• Calling to confirm upcoming appointments
• Contacting late-appointments
• Assist in rescheduling or booking customers
• Fielding phone calls
• Manage showroom ambiance and music
• Keep showroom clean and organized
• Keep jewelry samples clean and organized
• A keen eye for detail and a high level of empathy and professionalism
• Ability to work proactively and think creatively to solve problems as they arise
• Solid organizational skills
• Ability to multitask and juggle many client requests at once
• Excellent communication skills
• Technologically adept

Skills

Customer service

Front desk

Communication

Multitasking

Attention to detail

Empathy

Technology savvy

Job description

Frank Darling in Tribeca is seeking a part-time Front Desk Receptionist to welcome clients and set a luxury, five-star tone from the moment you greet them. You will manage check-ins, seating, and beverages, assist with appointments, and help maintain a polished showroom.

The role requires detail orientation, empathy, and tech comfort in a fast-paced, high-touch environment. Studio hours are 10am–6pm, Friday through Sunday, with on-site duties in our Tribeca studio and a competitive hourly salary