Part Time Lobby Attendant - Hampton Inn Lewiston-Auburn

Colwen Management Inc; Lewiston (ME); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance with HRA

Vision Insurance

Flexible Spending Accounts

Paid Time Off

Job summary

Colwen Hotels is seeking a Part Time Lobby Attendant at the Hampton Inn Lewiston-Auburn in Lewiston, ME. The role covers cleaning and maintaining hotel public areas, assisting housekeeping with supplies, and supporting guests with requests. Shifts are Friday and Saturday nights from 3:00 PM to 11:00 PM.

Responsibilities include stocking supplies, cleaning public spaces, assisting room attendants, and coordinating with the front desk and maintenance as needed.

Qualifications

• Proven experience as a cleaner or housekeeper preferred.
• Excellent customer service skills, pleasant and friendly.
• Detail oriented and thorough.
• Ability to work with little supervision and maintain performance.

Responsibilities

• Prioritize items from shift checklist and respond to requests from guests.
• Clean and maintain exterior and interior areas as assigned, including lobbies and public spaces.
• Transport supplies, clean carpets, wash windows, and assist with room-related tasks.
• Assist room attendants and notify maintenance of needed repairs.
• Set up function/meeting rooms and move furniture as needed.
• Perform other duties as assigned.

Skills

Excellent customer service

Detail oriented

Ability to work with little supervisor

Proven housekeeping experience

Job description

Part Time Lobby Attendant - Hampton Inn Lewiston-Auburn

Requisition Number: PARTT005815

Locations

Showing 1 location

Hampton Inn Lewiston-Auburn
15 Lincoln Street
Lewiston, ME 04240, USA

Description

Hampton Inn Lewiston-Auburn, a Colwen Hotels Property, is seeking a friendly and detail oriented Part Time Lobby Attendant to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly. The schedule for this position is Friday and Saturday nights from 3:00 PM - 11:00 PM.

General Responsibilities:

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Deliver items to guest rooms upon request from front desk
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

Requirements:

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

We've got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.