Part-Time Library & Visitor Services Assistant

Library Jobline; Providence, Northern (RI, KY); Hybrid; USD 21,000 - 29,000; Part time

Job summary

The Providence Athenæum seeks Library Assistants to serve members, students, and visitors at the circulation desk and visitor center. Duties emphasize clerical, paraprofessional, and library-based tasks with strong customer service. Staff work under the Circulation Librarian.

A regular commitment of 16-24 hours per week, including weekends, is required, with duties spanning information delivery, circulation, memberships, and light sales support.

Qualifications

• Bachelor’s degree, associate degree, or equivalent combination of education and experience.
• Substantial customer service experience in library, retail, historic tourism, or clerical setting.
• Basic computer literacy, including Google Suite, Microsoft Office, and typing skills.
• Ability to stand, sit, lift, stoop, walk, and move library materials.
• Punctuality and ability to establish and maintain effective working relationships.

Responsibilities

• Welcoming members and visitors and providing general information about the library, programs, and collections.
• Circulating library materials, including holds, renewals, and requests.
• Explaining membership benefits and policies; processing memberships.
• Orienting visitors to the library and answering general tourism-related questions.
• Handling sales transactions, including visitor donations, merchandise sales, and membership dues.
• Performing routine shelving of library materials and processing new periodicals.
• Processing incoming mail and phone calls and directing to appropriate staff.
• Preparing merchandise items for sale, including inventorying, packaging, and replenishing displays.
• Providing light reference help and readers’ advisory for members.
• Performing other duties as assigned to support the organization.

Skills

Customer service

Clerical work

Paraprofessional duties

Front desk

Education

Bachelor’s degree or Associate degree

Equivalent education/experience

Tools

Google Suite

Microsoft Office

Typing

Job description

The Providence Athenæum seeks Library Assistants to serve members, students, and visitors at the circulation desk and visitor center. Duties emphasize clerical, paraprofessional, and library-based tasks with strong customer service. Staff work under the Circulation Librarian.

A regular commitment of 16-24 hours per week, including weekends, is required, with duties spanning information delivery, circulation, memberships, and light sales support.