Part-Time Library Services Assistant — Customer & Tech Help

Baltimore County Public Library; Rossville (MD); On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

Health insurance

Pension

Commuter benefits

Job summary

Baltimore County Public Library is seeking a Part-Time Library Services Assistant at the Rosedale location to provide friendly, customer-focused service and support day-to-day library operations. The role emphasizes assisting patrons with inquiries, guiding them to resources, and helping with programs and events.

The position includes rotating Sunday shifts and evenings, with a 14-step pay scale and comprehensive benefits.

Qualifications

• Minimum of one year of customer service experience.
• High school diploma or equivalent required.
• Must be able to use computers and various software to perform essential duties.

Responsibilities

• Assist customers with library services and information needs.
• Process and shelve library materials, assist with holds and returns.
• Assist with programs and outreach events, in-person and virtual.
• Help customers use public computers and online resources.
• Support branch operations, including opening/closing duties.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

Computers/Software

Job description

Baltimore County Public Library is seeking a Part-Time Library Services Assistant at the Rosedale location to provide friendly, customer-focused service and support day-to-day library operations. The role emphasizes assisting patrons with inquiries, guiding them to resources, and helping with programs and events.

The position includes rotating Sunday shifts and evenings, with a 14-step pay scale and comprehensive benefits.