Part-Time Library Customer Service Rep — Community-Focused

City Of Olathe; Sioux Falls (SD); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Dental coverage

Retirement plans

Educational reimbursement

Wellness program

Job summary

City of Olathe Downtown Library is seeking a part-time Customer Service Representative to greet patrons, answer questions, manage library accounts and support programs. You’ll be the first point of contact, delivering friendly, helpful service and guiding visitors through our resources.

The role requires at least two years of administrative or customer relations experience, a high school diploma, and proficiency with Microsoft Office.

Qualifications

• At least two years of administrative or customer relations experience.
• Proficiency with Microsoft Office programs.
• High school diploma or equivalent required.
• Course work in business or public administration preferred.

Responsibilities

• Greet patrons and respond to inquiries in person, over the phone, or online.
• Manage library accounts and assist with programs and events.
• Help patrons navigate library resources and services.

Skills

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

City of Olathe Downtown Library is seeking a part-time Customer Service Representative to greet patrons, answer questions, manage library accounts and support programs. You’ll be the first point of contact, delivering friendly, helpful service and guiding visitors through our resources.

The role requires at least two years of administrative or customer relations experience, a high school diploma, and proficiency with Microsoft Office.