Part-Time Library Concierge - 20 hrs/wk

Central Library; Tulsa (OK); On-site; USD 17,000 - 23,000; Part time

Job summary

The Tulsa City-County Library invites applications for a part-time Customer Service Assistant at the Herman and Kate Kaiser Library in LaFortune Park. You will help customers navigate services, assist with checkouts, and support technology access in a welcoming space.

This role requires a high school diploma or GED, some college coursework preferred, and prior customer service experience is a plus. Schedule: Monday–Friday 10am–2pm, 20 hours per week.

Qualifications

• High school diploma or GED is required.
• Some college coursework preferred.
• Previous customer service experience is a plus.

Responsibilities

• Provide information in person and by phone, assist customers with locating materials and library services.
• Assist with self check-out machines and explain charging, renewal, and returning of items.
• Maintain a welcoming, creative, and helpful work environment.
• Register customers by issuing and updating library cards.
• Sort and route returns; keep spaces neat and easily navigable.
• Assist customers with basic technology; maker space and digital lab experience is a plus.
• Other duties as necessary.

Skills

Customer service

In-person assistance

Phone support

Education

High school diploma

GED

Some college coursework

Job description

The Tulsa City-County Library invites applications for a part-time Customer Service Assistant at the Herman and Kate Kaiser Library in LaFortune Park. You will help customers navigate services, assist with checkouts, and support technology access in a welcoming space.

This role requires a high school diploma or GED, some college coursework preferred, and prior customer service experience is a plus. Schedule: Monday–Friday 10am–2pm, 20 hours per week.