Community Library Assistant - Tech Help and Customer Service

Tulsa City-County Library; Tulsa (OK); On-site; USD 16,000 - 23,000; Part time

Job summary

Tulsa City-County Library in Tulsa, OK is hiring a Customer Service Assistant for the Central Library's Adult Services Department. This part-time role focuses on helping customers locate materials, guiding users with technology, and supporting library programs.

You will maintain welcoming spaces and ensure accessibility across two floors. Qualifications include a high school diploma or GED, and bilingual English/Spanish is preferred.

Qualifications

• High school diploma or GED required.
• Bilingual English/Spanish preferred.
• Previous customer service experience is a plus.

Responsibilities

• Assist customers in person and by phone, locating materials and library services.
• Operate self-checkout machines and assist with charging, renewing, and discharging items.
• Maintain neat, organized spaces to help customers find what they need.
• Support makerspace and digital lab initiatives as needed.
• Other duties as assigned.

Skills

Customer service

Bilingual English/Spanish

Education

High school diploma or GED

Some college coursework

Job description

Tulsa City-County Library in Tulsa, OK is hiring a Customer Service Assistant for the Central Library's Adult Services Department. This part-time role focuses on helping customers locate materials, guiding users with technology, and supporting library programs.

You will maintain welcoming spaces and ensure accessibility across two floors. Qualifications include a high school diploma or GED, and bilingual English/Spanish is preferred.