Part-Time Library Associate II — Customer Service & Programs

Library Systems & Services Llc; Manassas Park (VA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Tuition Assistance

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

Manassas Park City Library is seeking a part-time Library Associate 2 to provide excellent customer service at the circulation desk and support collection activities. The position involves working 24 hours per week at Park Central Library in Manassas Park.

Responsibilities include issuing library cards, checking materials in/out, assisting patrons, processing fees, helping with programming, and maintaining displays while ensuring privacy and policy compliance.

Qualifications

• HS Diploma or GED required.
• Some library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a schedule that includes days, evenings and weekends.
• Excellent customer service skills.
• Knowledge of Microsoft Office Suite.
• Good communication skills, both written and verbal.
• English/Spanish speaking is a plus.

Responsibilities

• Provides customer service by welcoming patrons, issuing library cards, checking in/out materials and managing patron accounts.
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.).
• Accepts and processes fees and other payments.
• Assists with passive programming, programming preparation, displays, and basic marketing.
• Provides information regarding programs, events, study rooms, etc.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Assists with collection management including processing new materials, donated materials, damaged items, etc.
• May assist with processing of InterLibrary Loans or other specialized tasks.
• Other duties as assigned

Skills

Customer service

Communication skills

Bilingual English/Spanish

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Manassas Park City Library is seeking a part-time Library Associate 2 to provide excellent customer service at the circulation desk and support collection activities. The position involves working 24 hours per week at Park Central Library in Manassas Park.

Responsibilities include issuing library cards, checking materials in/out, assisting patrons, processing fees, helping with programming, and maintaining displays while ensuring privacy and policy compliance.