Library – Associate II

Library Systems & Services, LLC.; Manassas, Northern (VA, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid Time Off

Tuition Assistance

Retirement Plan (401k, IRA)

Life Insurance

Disability

Training & Development

Wellness Resources

Job summary

Library Systems & Services, LLC. partners with Manassas Park City Library to hire a part-time Library Associate 2. The role focuses on friendly, efficient service at the circulation desk and support for collections.

Hours worked per week: 24. You will issue library cards, check materials in/out, assist patrons with locating items, and help with displays and basic programming within a welcoming community library environment.

Qualifications

• H.S. Diploma or GED required.
• Some library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a schedule that includes days, evenings and weekends.
• Excellent customer service skills.
• Knowledge of Microsoft Office Suite.
• English/Spanish speaking is a plus.

Responsibilities

• Provides customer service by welcoming patrons, issuing library cards, checking in/out materials and managing patron accounts.
• Assists patrons with locating materials or at the reference desk, using computers or explaining procedures.
• Accepts and processes fees and other payments.
• Assists with passive programming, programming preparation, displays, and basic marketing.
• Provides information regarding programs, events, study rooms, etc.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Assists with collection management including processing new materials, donated materials, damaged items, etc.

Skills

Customer service

Communication skills

Basic library systems knowledge

English/Spanish speaking

Patron assistance

Team collaboration

Cash handling / payments

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Description

JOB SUMMARY

The Manassas Park City Library (MPCL) serves as a vibrant community hub dedicated to providing a diverse range of innovative resources, programs, and services. Founded in 2020, MPCL moved to the newly redeveloped Park Central in the heart of Manassas Park in Summer 2022. Conveniently co-located with City Hall, the new Park Central Library location is the community’s most exciting destination for learning, discovering, creating, and connecting.

Manassas Park City Library seeks a part-time, 24 hours a week, Library Associate 2 to provide excellence in customer service to the Manassas Park community. The Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation (service) desk and within the collection.

Hours worked per week: 24

PRIMARY RESPONSIBILITES

An individual must be able to perform each essential duty and responsibility satisfactorily.

• Provides customer service by welcoming patrons, issuing library cards, checking in/out materials and managing patron accounts
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Accepts and processes fees and other payments
• Assists with passive programming, programming preparation, displays, and basic marketing
• Provides information regarding programs, events, study rooms, etc.
• Shelves library materials
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Assists with collection management including processing new materials, donated materials, damaged items, etc.
• May assist with processing of InterLibrary Loans or other specialized tasks
• Other duties as assigned

Requirements

JOB REQUIREMENTS

An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.

• H.S. Diploma or GED required
• Some library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that may include a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite
• Good communication skills, both written and verbal
• English/Spanish speaking is a plus

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO STATEMENT

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.