Part-Time Library Assistant II: Customer Service & Growth

Indianpolis Marion County Publ; Indianapolis (IN); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

100% long term disability coverage

Pension plan

11 paid holidays

Paid time off

Dental insurance (part-time)

Vision insurance

Job summary

Indianapolis-Marion County Public Library seeks a Part-time Library Assistant II at the Warren Branch. The role includes customer service, shelving, circulation tasks, and helping patrons with basic library services. Must be available days, evenings, and Sundays; HS diploma or GED required. Training provided for library systems.

The position offers a starting hourly rate of $18.00 and requires teamwork and strong communication in a fast-paced environment. Bilingual skills are a plus.

Qualifications

• Experience working with customers face to face.
• Experience in a library setting or volunteering preferred.
• High School diploma or GED required.
• Availability to work day, evening, and weekend hours including Sundays.
• Ability to work well in a team setting.
• Basic computer skills including Word, Excel, internet browsing; learn library systems.

Responsibilities

• Check-out and renew materials for patrons and answer questions about policies and services.
• Assist patrons in finding materials and making requests; refer complex inquiries to librarians.
• Assist in collection management including shelving and weeding.
• Process outgoing/incoming materials and check RFID tags.
• Help patrons with library card applications and study room reservations.
• Learn and stay current on library software and e-resources.
• Assist with payments for overdue items and print/copy services.

Skills

Customer service

Teamwork

Bilingual

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Internet research

Job description

Indianapolis-Marion County Public Library seeks a Part-time Library Assistant II at the Warren Branch. The role includes customer service, shelving, circulation tasks, and helping patrons with basic library services. Must be available days, evenings, and Sundays; HS diploma or GED required. Training provided for library systems.

The position offers a starting hourly rate of $18.00 and requires teamwork and strong communication in a fast-paced environment. Bilingual skills are a plus.