Part-Time Library Assistant: Customer Service Pro

Kitsap Regional Library; Bainbridge Island (WA); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Long-term disability

Health Reimbursement Arrangement

Employee assistance program

13 paid holidays

Vacation leave (16 days first year)

Sick leave (13 days)

Personal days (2 days)

Job summary

Kitsap Regional Library on Bainbridge Island seeks a Library Assistant for 20 hours per week to deliver friendly customer service and perform circulation duties. This role staffs the circulation desk, checks materials in and out, issues library cards, processes fines and patron accounts, and assists patrons with self-checkout and basic reference questions.

Benefits include medical, dental and vision coverage, life and disability insurance, paid holidays, vacation and sick leave, and a Washington

Qualifications

• High school diploma or GED completed.
• At least 1 year of experience in a customer service environment.

Responsibilities

• Staff the circulation desk, check materials in/out, issue library cards, process fines and manage patron accounts.
• Assist patrons with self-checkout, basic reference questions, and using public computers.
• Process periodicals, shipments, book drops, and support displays and promotional materials.
• Support branch opening/closing, attend meetings, and help with programming as needed.
• Ensure a clean, welcoming, and safe library environment.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Multitasking

Team collaboration

Problem solving

Flexibility

Basic math

Education

High school diploma or GED

Job description

Kitsap Regional Library on Bainbridge Island seeks a Library Assistant for 20 hours per week to deliver friendly customer service and perform circulation duties. This role staffs the circulation desk, checks materials in and out, issues library cards, processes fines and patron accounts, and assists patrons with self-checkout and basic reference questions.

Benefits include medical, dental and vision coverage, life and disability insurance, paid holidays, vacation and sick leave, and a Washington