Salary 1734hour Part time 25 hoursweek Monday 11 AM 6 PM Tues 12 PM 7 PM Thursday 11 AM 5 PM and Friday 11 AM 6 PM
EXPECTATION FOR ALL EMPLOYEES
Supports the organizations mission and values by exhibiting the following behaviors excellence and competence collaboration innovation respect personalization commitment to our community and accountability and ownership
POSITION SUMMARY
Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lease apartments through telephone sales and apartment tours with prospective residents
- Follow up and establish rapport with prospective residents and current residents
- Provide excellent customer service at all times
- Present apartment community in a professional manner at all times
- Coordinate move ins and move outs to provide for an enjoyable experience for all residents
- Manage lease negotiations assist with resident retention and manage the renewal process
- Assist in providing and maintaining excellent curb appeal
- Maintain compliance policies and procedures as set forth from HKP and the Compliance Department
- Write work order requests follow up with residents regarding completed work orders and enter information into Yardi
- Assist manager with rent and delinquency collection
- Assist manager in providing account information to the property supervisor and credit agencies
- Assist manager with resident relations and enforce all community rules and regulations
- Supervise all neighborhood committee activities
- Provide outside marketing and establish rapport with local businesses and community agencies
- Assist with office organization by filing and maintaining organized resident files
- Other duties as assigned
QUALIFICATIONS SKILLS & KNOWLEDGE REQUIREMENTS
- High school diploma or general education degree GED
- No prior experience necessary
- Language Skills Ability to read write speak and interpret basic instructions simple correspondence and present information one on one or in small groups
- Math Skills Ability to add subtract multiply divide by 10s and 100s
- Reasoning Skills Ability to carry out detailed but uninvolved written or oral instructions with common sense understanding Ability to deal with problems that involve few variables in standardized situations
- Computer Skills Beginner experience with MS Office
TRAINING REQUIREMENTS
- Annually attend fair housing section 42 and leasing classes
- Ongoing professional development
PHYSICAL DEMANDS
- Rarely must sit use hands to fingerhandlefeel reach with handsarms stoop kneel crouch crawl bend or lift up to 25 pounds
- Occasionally must stand walk talk hear and be exposed to outdoor weather conditions
- Close and distance vision is required
WORK ENVIRONMENT
Normally works in an environment with moderate noise