Leasing Consultant - Reserve at White River & Lafayette Landing

Kittle Property Group; Indianapolis (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Kittle Property Group, Inc. is seeking a Leasing Consultant for The Reserve at White River & Lafayette Landing in Indianapolis. You will lease apartments, conduct tours, and provide superior customer service to maximize occupancy and resident satisfaction.

Responsibilities include managing move-ins/outs, lease renewals, and maintaining community standards while supporting the property team. Entry-level friendly with on-site training available.

Qualifications

• High school diploma or GED required.
• No prior experience necessary.
• Ability to read, write, speak, and interpret basic instructions.

Responsibilities

• Lease apartments via phone and in-person tours to prospective residents.
• Follow up with prospects and current residents to establish rapport.
• Provide excellent customer service and present the community professionally.
• Coordinate move-ins/move-outs and manage renewal processes.

Skills

Customer service

Telephone sales

Communication

Education

High School Diploma or GED

Tools

MS Office

Job description

Kittle Property Group, Inc. — Leasing Consultant

Location: The Reserve at White River & Lafayette Landing

Pay: $19.00/hour

• Weekly payroll - Pay date every Friday!

• We offer great benefits, generous PTO and opportunities for growth!

EXPECTATION FOR ALL EMPLOYEES

Supports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.

Position Summary

Responsible and accountable for leasing apartments and providing customer service to ensure maximum occupancy and resident retention.

Essential Duties And Responsibilities

• Lease apartments through telephone sales and apartment tours with prospective residents.
• Follow up and establish rapport with prospective residents and current residents.
• Provide excellent customer service at all times.
• Present apartment community in a professional manner at all times.
• Coordinate move ins and move outs to provide for an enjoyable experience for all residents.
• Manage lease negotiations, assist with resident retention and manage the renewal process.
• Assist in providing and maintaining excellent curb appeal.
• Maintain compliance policies and procedures as set forth from HKP and the Compliance Department.
• Write work order requests, follow up with residents regarding completed work orders and enter information into Yardi.
• Assist manager with rent and delinquency collection.
• Assist manager in providing account information to the property supervisor and credit agencies.
• Assist manager with resident relations and enforce all community rules and regulations.
• Supervise all neighborhood committee activities.
• Provide outside marketing and establish rapport with local businesses and community agencies.
• Assist with office organization by filing and maintaining organized resident files.
• Other duties as assigned.

Qualifications/Skills & Knowledge Requirements

• High school diploma or general education degree (GED)
• No prior experience necessary
• Language Skills - Ability to read, write, speak and interpret basic instructions, simple correspondence and present information one-on-one or in small groups.
• Math Skills - Ability to add, subtract, multiply, divide by 10s and 100s.
• Reasoning Skills - Ability to carry out detailed, but uninvolved written or oral instructions with common sense understanding. Ability to deal with problems that involve few variables in standardized situations.
• Computer Skills – Beginner experience with MS Office.

Training Requirements

• Annually attend fair housing, section 42 and leasing classes.
• Ongoing professional development.

Physical Demands

• Rarely must sit, use hands to finger/handle/feel, reach with hands/arms, stoop, kneel crouch, crawl, bend or lift up to 25 pounds.
• Occasionally must stand, walk, talk, hear and be exposed to outdoor weather conditions.
• Close and distance vision is required.

Work Environment

• Normally works in an environment with moderate noise.