Part-time Leasing Consultant

Haverkamp Properties, Inc.; Ankeny (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Haverkamp Properties, Inc. in Ankeny, IA is seeking a leasing-focused team member to provide outstanding customer service, maintain relationships with qualified leads, residents, and local colleges, and drive pre-leasing activity.

You will lease apartments, work with the Community Manager, participate in promotional events, and help the team hit occupancy and renewal targets while upholding EOS-driven processes and high standards.

Qualifications

• Provide outstanding customer service by staying connected with qualified leads.
• Assist with pre-leasing; communicate with current and future residents and engage with local colleges.
• Lease apartments and use available tools to close the sale.
• Support other team members as needed.

Responsibilities

• Lead Generation
• Lead Conversion
• Customer Fulfillment

Skills

Customer service

Lead generation

Lead conversion

Objection handling

Job description

Description

Haverkamp Properties is a family-owned real estate company driven by our Purpose to “Create Communities Where People Love to Live.”

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally
• Hard Work – we go above and beyond and don’t hide from the hard things
• Accountability – we take action and are responsible to follow through with it
• Results-Driven – we keep score and we strive for the win-win
• Integrity – we value the highest standards of moral and ethical character

You’ll love coming to work every day if you get, want, and have the capacity to do the following:

• Provide outstanding customer service by staying connected with qualified leads
• Assist with pre-leasing; this includes communication with current and future residents, participating in promotional events, working with the Community Manager to relate rightly with the local college, etc.
• Solve problems by overcoming objections
• Lease apartments and use the tools and resources available to close the sale
• Support other team members by assisting them as needed

You’ll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
• Obtain a renewal retention rate of greater than 35%
• Effectively maintain a property delinquency rate of less than 1.5% per month

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately.
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance