Leasing Consultant - Student Property

Haverkamp Properties; Ames, Northern (IA, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Haverkamp Properties in Ames, IA, is seeking a Leasing Agent to connect with qualified leads, conduct tours, and close leases. You will work closely with the Community Manager to relate with the local college and promote our communities.

This role emphasizes strong customer service, objection handling, and consistent follow-up. You will participate in pre-leasing activities and support teammates to achieve occupancy targets.

Qualifications

• Experience in property leasing or sales preferred.
• Excellent communication and interpersonal skills.
• Ability to work with residents, prospects, and staff.

Responsibilities

• Generate and qualify leads to maintain occupancy targets.
• Show apartments, conduct tours, and close leases.
• Assist with pre-leasing and promotional events.

Skills

Customer service

Communication

Relationship building

Job description

Description

Haverkamp Properties is a family-owned real estate company driven by our Purpose to “Create Communities Where People Love to Live.”

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally
• Hard Work – we go above and beyond and don’t hide from the hard things
• Accountability – we take action and are responsible to follow through
• Results-Driven – we keep score, and we like to win
• Integrity – we value the highest standards of moral and ethical character

You’ll love coming to work every day if you get, want, and have the capacity to do the following:

• Provide outstanding customer service by staying connected with qualified leads
• Assist with pre-leasing; this includes communication with current and future residents, participating in promotional events, working with the Community Manager to relate rightly with the local college, etc.
• Solve problems by overcoming objections
• Lease apartments and use the tools and resources available to close the sale
• Support other team members by assisting them as needed

You’ll have success here if you value clear processes and do the following things:

• Lead Generation
• Lead Conversion
• Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal
• Obtain a renewal retention rate of greater than 35%
• Effectively maintain a property delinquency rate of less than 1.5% per month

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions
• Makes sure you have the necessary tools
• Acts with the greater good in mind
• Delegates appropriately.
• Takes time to truly understand your role and how you can help the company
• Makes their expectations clear
• Communicates well
• Has effective meetings
• Meets one-on-one with you quarterly or more, if needed
• Rewards and recognizes your performance