Leasing Consultant - Student Property

Haverkamp Properties, Inc.; Cedar Rapids (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Haverkamp Properties, Inc. in Cedar Rapids, IA, is seeking a leasing professional to engage qualified leads, schedule showings, and close rental agreements with a focus on outstanding customer service.

You will communicate with current and prospective residents and coordinate with the Community Manager on promotional activities and local outreach. Success here comes from embracing clear processes, hitting occupancy targets, renewals, and reliable cooperation with teammates as part of our EOS-led

Responsibilities

• Provide outstanding customer service by staying connected with qualified leads.
• Assist with pre-leasing: communication with current and future residents and coordinating with the Community Manager.
• Solve problems by overcoming objections.
• Lease apartments and use the tools and resources available to close the sale.
• Support other team members by assisting them as needed.

Skills

Lead Generation

Lead Conversion

Customer Fulfillment

Customer Service

Job description

Description

Haverkamp Properties is a family-owned real estate company driven by our Purpose to “Create Communities Where People Love to Live.”

You will love it here if you embrace our Core Values:

• Service – we focus on serving both internally and externally


• Hard Work – we go above and beyond and don’t hide from the hard things


• Accountability – we take action and are responsible to follow through it


• Results-Driven – we keep score and we strive for the win-win


• Integrity – we value the highest standards of moral and ethical character

You’ll love coming to work every day if you get, want, and have the capacity to do the following:

• Provide outstanding customer service by staying connected with qualified leads


• Assist with pre-leasing; this includes communication with current and future residents, participating in promotional events, working with the Community Manager to relate rightly with the local college, etc.


• Solve problems by overcoming objections


• Lease apartments and use the tools and resources available to close the sale


• Support other team members by assisting them as needed

You’ll have success here if you value clear processes and do the following things:

• Lead Generation


• Lead Conversion


• Customer Fulfillment

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you’ll be accountable for hitting the following numbers:

• Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal


• Obtain a renewal retention rate of greater than 35%


• Effectively maintain a property delinquency rate of less than 1.5% per month

Our company runs purely on EOS. That means as a member of this team, you will have a leader who:

• Gives clear directions


• Makes sure you have the necessary tools


• Acts with the greater good in mind


• Delegates appropriately.


• Takes time to truly understand your role and how you can help the company


• Makes their expectations clear


• Communicates well


• Has effective meetings


• Meets one-on-one with you quarterly or more, if needed


• Rewards and recognizes your performance